To: Jon Diamond                                                    From: Mike Buckley    
Blue Mountain Air                                                   Real Estate Specialists
497 Edison Court Suite G                                       Concord, CA. 94519
Fairfield, CA. 94534                                                   

RE:       Darren MacGeorge & Scott (in Service Department)

Dear Jon,

I just wanted to drop you a quick letter of appreciation for a couple of your employees.  First is Darren MacGeorge.   He was referred to me by one of my long-time client/friends Amara Carpenter.  He called, we set an appt. time and he was there before I was.  I received a good price and accepted the deal.  It’s scheduled for installation this coming Monday (6-12).  Approx. one week later, I called Darren (on a Saturday at Noon) to ask if Blue Mtn. Air also did service.  He informed me they did and between him and Graciella, Scott was here by 2:20 pm (10 minutes early) the same day.  He fixed my home a/c for $149.00 in about 1 ½ hours.  This was the same problem Three of Comerford’s guys couldn’t fix for over Five Hours.  They then tried to sell me new coils for $1,800.00 or a new system for $6,000.00!   Unbelievable.

I can’t tell you how refreshing it is to me, in this day and age of Mediocrity, that there is still HONEST, SKILLED, PROFESSIONALS out there.   Thank you again for everything.

Sincerely,

Mike Buckley
Real Estate Specialists

William R. Kelley
Walnut Creek, CA. 94598

Blue Mountain Air, Inc.
497 Edison Court Suite G
Fairfield, CA. 94534 

I would like to express my satisfaction with the installation of the air conditioner and furnace at my private residence and my rental property in Walnut Creek.

          Your salesperson, Darren MacGeorge was very professional, very knowledgeable and pleasant to work with prior to the installation.

           Your installation staff did a very professional job with attention to detail.

           In summary I was very glad that I chose your organization over the other competitors and I was rewarded with a very competitive price and a professional installation of my new air conditioner and furnace.

Sincerely,

William R. Kelley

Blue Mountain Air, Inc.

Re:                   Fairfield Installation

Your company provided excellent service and we are very grateful.

Darren MacGeorge was personable, polite and very helpful in helping us decide the best and most economical system.

We met only on of your technicians Rico but he was on time, courteous and very approachable.

Thank you,

Dermot O’Kelly