This survey form allows you (the Customer) to tell us how our service was:

Administration:  

Attendant was courteous (Rate from 1 to 10, 10 being best)

I was able to schedule an appointment within the same business week

 Yes    No

The scheduled appointment was convenient for me

 Yes    No

I called during business hours

 Yes    No
After business hours, I left a message and my call was returned promptly Yes    No
   
Comfort Consultant:  
The consultant showed up on time for the scheduled appointment Yes    No
I was given a written quote Yes    No
I was given a Blue Mountain Air information packet Yes    No
The consultant was courteous
The consultant was prepared, knowledgeable and addressed all issues
   
Installation:  
Installers showed up on time for the scheduled appointment Yes    No
Installers presented the bill for payment and this survey when they arrived Yes    No
Installers were courteous
Installation went smoothly
Installers cleaned up after themselves
Installation was completed in the time frame approximated
   
Overall satisfaction with Blue Mountain Air:
Comments:
  
I was referred by:
 
I would like to qualify to earn $100 by referring:  
Referral 1
Name:
City:
Phone:

Referral 2
Name:
City:
Phone:
 
Advertising:  
I called Blue Mountain Air because (please check all that apply):  
  I saw the ad in the:
     

CCTimes/Valley Times
  Fairfield Daily Republic
  Vacaville Reporter
  Vallejo Times Herald

  I saw Blue Mountain Air:
      in the yellow pages
  on the internet
  when I received a postcard through the mail
 
Your name:
  
Your email:
 

 
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